Freight Logistics

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Privacy Policy

Welcome to Freight Hub Logistics.
Your privacy matters to us. This Privacy Policy explains how we handle your information when you visit our website or use our services.  
 
1. Information We Collect
To provide high-quality freight and logistics services, we may collect both personal and non-personal information from you.

2. Personal Information
These are details you provide to us directly, typically when you:
  • Contact us through our website or by phone
  • Request a quote or place an order
This may include:
  • Your name, email address, and phone number
  • Mailing or business address
  • Company name, shipping details, and billing/payment information (if applicable)
We only collect what is necessary to run our business smoothly, ensure a good user experience, and improve our services over time.

2. How We Use Your Information
We use the information we collect for the following purposes:
  • To respond to your inquiries or service requests: Whether you’re asking a question or booking a load, we need your contact info to assist you efficiently.
  • To manage bookings and payments: If you use our freight services, we use your details to process and confirm transactions.
  • To improve our website and services: We analyze how users interact with our site to make improvements.
  • To communicate updates or special offers: Occasionally, we may send you updates, offers, or newsletters — but only if you’ve opted in. You can opt out at any time.
  • Your information is never used for reasons beyond what’s necessary to support your experience with us.

3. Data Sharing & Disclosure

We want to be 100% clear:
  • We do not sell, rent, or trade your personal information to third parties — under any circumstances.
  • The only instances where we may share your information include:
  • With trusted service providers: This includes third parties that help us run our operations, such as secure payment processors or IT service providers. These parties are contractually obligated to keep your data safe and confidential.
  • When required by law: If we are legally required to provide information to law enforcement or regulatory authorities, we will comply — but only to the extent required.
  • We take your trust seriously and follow strict protocols to ensure that any shared data is handled responsibly.

4. Data Security

We use a combination of physical, technical, and administrative safeguards to protect your information from unauthorized access, loss, or misuse. This includes:
  • Secure servers and encrypted connections (SSL)
  • Access control measures for internal data handling
  • Regular security checks and updates
  • While no online system can be completely immune to risks, we are committed to maintaining strong data protection practices.

5. Cookies

Our website uses cookies — small text files that help us provide a better user experience. These cookies allow us to:
  • Understand how visitors use our website
  • Save your preferences for future visits
  • Monitor website performance and traffic
  • You can adjust your browser settings at any time to disable or limit cookies. However, doing so may affect certain features on our site.

6. Your Rights

You are in control of your information. You have the right to:
  • Access the data we have about you
  • Update or correct your personal information
  • Request deletion of your data, subject to legal or contractual obligations
  • Withdraw consent from receiving marketing messages
 
7. Changes to This Policy
 
We may update this Privacy Policy as our services evolve or to comply with legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page.
We encourage you to review this page periodically to stay informed about how we protect your data.
 
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, don’t hesitate to reach out.
 
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